Most Recent Post

Research Shows Lifecycle Email Campaigns Work

New research from StrongMail (as reported by eMarketer) provides proof that automated lifecycle email campaigns really do work. Currently, 46% of companies around the world use lifecycle email marketing. Does your brand? In case the term “lifecycle email campaign” is new to you, let me explain. These are the email messages that consumers automatically receive from a company after they submit an inquiry, make a purchase, or perform another action. For example, if you’ve ever registered... Read more »

Brand

Research Shows Lifecycle Email Campaigns Work

New research from StrongMail (as reported by eMarketer) provides proof that automated lifecycle email campaigns really do work. Currently, 46% of companies around the world use lifecycle email marketing. Does your brand? In case the term “lifecycle... 
Read more »


Corporate
Governance

Making It Easier To Hear That Whistle Blow

I invited Kenneth Kendrick, who has experience of whistle-blowing, for his views on how companies should communicate their openness to such reporting on their corporate websites. Kenneth is looking for work at the moment: he’s open to various types... 
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CSR

The Beautification of CSR | Renewing CSR 1/3

To borrow from The Goons, “listeners who are listening…” will know that I get a little wound up about the phrase “ethical business”.  Ethics, I say, shouldn’t come into it because that’s a cultural issue and... 
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Shareholders

What Makes for Effective Investor Relations Sites? Part 41: Dealing With Shareholders’ Frequently Asked Questions

In the old days, before the internet, investor relations departments operated with the telephone and paper based communications. (You remember getting letters with stamps on them, don’t you?) If you were a large corporation with a significant shareholder... 
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Careers

Your Jobs In Their Hands: Mobile Recruiting

With over 14 billion downloads of apps for Apple devices so far, it’s not surprising that companies are looking seriously at how apps could be used as part of their corporate communications strategy. At the #truleeds unconference last week, Dave Martin... 
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Investor Relations

What Makes for Effective Investor Relations Sites? Part 42: Periodically Hit the Refresh Button

Every now and again, something happens that drives home to me generational differences. Usually, I wind up feeling really old when they occur, and just as usually it is my children that make me feel that way. And trust me, they are merciless in reminding... 
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Media

The Network and the Corporate Audience

What do you think about The Network? No, it’s not the latest dark cyber-thriller, but the newly launched newsroom on the Cisco site. Unusually, it was launched with a YouTube video with cartoon characters and explosions; I don’t know of any other... 
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Whole Site

The Corporate Website: All Work and No Play?

Gamification is a hot topic at the moment, so I went to a seminar hosted by Infolab21 from Lancaster University, and led by Dr Paul Coulton to find out more about it, and to find out whether there any way this could be part of the corporate website. (I... 
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